Privacy Policy

Information We Collect

We collect information you provide directly and information collected automatically through your use of our website.

• Contact information: name, email address, phone number.
• Reservation details: date, time, party size, and any special requests.
• Technical information: IP address, browser type, device information, and pages visited.
• Communication records: messages sent through our contact form or email.

How We Use Information

We use personal information to provide and improve our services, respond to inquiries, and manage reservations.

• To process and manage restaurant reservations and event bookings.
• To respond to your questions, comments, or requests.
• To send administrative communications, such as booking confirmations.
• To improve our website and services based on usage patterns.
• To comply with legal obligations.

Information Sharing

We do not sell or rent your personal information. We may share information with trusted service providers who assist us in operating our website and business, subject to confidentiality obligations.

Service providers may include website hosting, email delivery, and reservation management platforms. We may disclose information if required by law or to protect our rights and safety.

Data Security

We implement reasonable technical and organizational measures to safeguard personal information against unauthorized access, alteration, or destruction.

Use of secure protocols for data transmission. Restricted access to personal information on a need-to-know basis. Regular review of security practices.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Reservation records are typically kept for a limited period for administrative purposes. Contact form submissions are retained until the inquiry is resolved.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal exceptions.

• Right to access: request a copy of the personal information we hold about you.
• Right to correction: request that inaccurate information be corrected.
• Right to deletion: request that your personal information be deleted, where applicable.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

You can control cookies through your browser settings. For more details, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

We encourage you to review this policy periodically. Material changes may be highlighted on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the details below.

• Email: [email protected]
• Phone: +61 459 817 246
• Address: 48 Card Lane, Melbourne VIC 3000, Australia